Sarah Wilder

Client Engagement Specialist at Integra Partners

Sarah Wilder has a diverse work experience, starting in 2018 as a Customer Service Representative at Integra Partners, where they handled escalated grievances, trained new employees, and provided assistance to medical equipment and healthcare companies. Sarah also worked as a Client Engagement Specialist at the same company, where they provided customer care, built relationships with payors, and responded to grievance requests.

In 2018, Sarah took on various roles at the Detroit Women of Comedy Festival, including Co-Director of Fundraising, Twitter Account Ambassador, and Co-Director of Volunteers. In these roles, they managed fundraising efforts, coordinated social media content, and facilitated volunteer involvement.

Prior to that, Sarah worked as a Box Office Attendant at Go Comedy! Improv Theatre and as a Freelance Performing Artist, where they showcased their artistic talents.

Sarah also gained experience as a Substitute Teacher and Paraprofessional at EDUStaff, LLC and PESG, LLC, where they worked with students of various age groups and assisted in classroom settings.

Additionally, Sarah served as a Volunteer Twitter Ambassador and Artist in Residence at Planet Ant Theatre and as a Legal Assistant at B.O.C. Law Group, P.C., where they provided support to bankruptcy attorneys and assisted clients with their cases.

Before entering the professional field, Sarah worked as a Delivery Driver and Cashier at Jimmy John's and as a Musical Theatre Teacher at Sunset Theatre Company.

Overall, Sarah Wilder's work experience reflects their versatility, customer service skills, managerial abilities, and artistic talents.

Sarah Wilder has an extensive education history. Sarah obtained a Master of Arts degree in Theatre/Theater from Wayne State University, attending from 2006 to 2009. Prior to that, they earned a Bachelor of Arts degree in Creative Writing from the same university, completing their studies from 1999 to 2004. Sarah's education journey began at Cass Technical High School, where they received their High School Diploma in Chemical and Biological Sciences from 1995 to 1999.

In addition to their formal education, Sarah has also acquired several certifications. These include "Excel: PivotTables for Beginners" from LinkedIn, obtained in April 2021, and "Customer Service: Serving Internal Customers" from LinkedIn, obtained in July 2020. Sarah also obtained certifications such as "Overcoming Overwhelm," "The Six Morning Habits of High Performers," and "Working with Difficult People" in July 2020. Furthermore, Sarah obtained certifications in social media marketing, emotional intelligence, phone-based customer service, and a resident producer certification in life, accident, and health insurance.

Links

Previous companies

Timeline

  • Client Engagement Specialist

    September, 2021 - present

  • Customer Service Representative

    July, 2018