JASON BLEVINS

Support Services Manager at Integrated Health Systems

Jason Blevins has a diverse work experience spanning over several years. JASON started their career in 2001 as a Senior Auditor at the LSU Alumni Association and worked there until 2006. From 2006 to 2017, Jason was the Owner and Founder of Compu-Tech of LA LLC, which provided computer, printer, and network repair services along with IT consulting and network cabling.

In 2017, Jason joined Integrated Health Systems (IHS) as a Support Desk Agent. JASON resolved various technical issues for end users, including password resets, printer installations, networking problems, and malware removal. From 2018 to 2019, Jason was promoted to the role of a Support Desk Team Lead, where they not only handled support calls but also provided guidance to other agents.

Subsequently, Jason served as a Team Manager in the Support Services Department at IHS from 2019 to 2022. In this role, they oversaw a team of support agents, managed client escalations and special projects, and ensured the team achieved metrics and performance goals. From 2022 until the present time, Jason has held the position of Support Services Manager at IHS. JASON is responsible for managing the daily operations of the support desk, maintaining high-level communication with clients and internal leadership, evaluating employee performance, and coordinating with other departments to deliver efficient and effective services.

Overall, Jason Blevins has a strong background in customer support, technical troubleshooting, team management, and leadership in the IT industry.

Jason Blevins attended Belaire High School from 1994 to 1998. JASON did not obtain a degree or specialize in any specific field during this time. After high school, Jason pursued further education and from 2000 to 2002, they attended the Baton Rouge School of Computers. During this period, they earned an Associate's degree in Computer Electronics.

Links

Timeline

  • Support Services Manager

    December, 2022 - present

  • Client Escalation Manager

    May, 2022

  • Team Manager

    August, 2019

  • Support Desk Team Lead

    January, 2018

  • Support Desk Agent

    July, 2017