John Austin

John Austin has over 25 years of experience in maintenance services and account management across various technology companies. Currently serving as a Maintenance Service Contract Renewal Specialist at ConvergeOne since January 2022, John collaborates with sales and engineering teams to prepare and quote maintenance renewals while engaging with customers to align solutions with their needs. Previously, John held roles at Integration Partners, NWM Carousel, Source, Inc., and Avaya Inc., where responsibilities included managing maintenance renewals, enhancing operational efficiencies, and driving revenue growth through distributor relationships. John's career began at Lucent Technologies, focusing on contract renewals and new business generation. John holds a B.A. in Mass Communications from the University of South Florida.