Elena Zhdanova

Elena Zhdanova is an experienced professional currently serving as an Operations Supervisor PM at Intelcom since July 2023. Simultaneously, Elena has been an ESL teacher at Félix-Leclerc secondary school under the Centre scolaire des Affluents since August 2019. Previous roles include Customer Service Representative and Package Handler at Intelcom Express, and English Second Language Teacher at various educational institutions from 2017 to 2019. Elena's academic qualifications encompass a PhD in Linguistics and a D.E.S.S. in Education from Université de Montréal, alongside numerous specialized certifications. Elena has also owned and operated a creative workshop business and held positions involving customer service and sales in different sectors, showcasing a diverse skill set in education, operations, and customer interaction.