Nadine DeFreitas

Quality Assurance Specialist/ Chart Abstraction Team Lead at Intellect Resources

Nadine DeFreitas has extensive work experience in the healthcare information technology field. Nadine has worked for several companies, including Intellect Resources®, Coker Group, TEEMA, Nuance Communications, Blue Eagle Consulting, Inc, DeliverHealth, The HCI Group, Clarus Group, iMethods, and ExecuTrain of Kentucky.

At Intellect Resources®, Nadine worked as a Quality Assurance Specialist/Chart Abstraction Team Lead, responsible for ensuring the quality of medical record abstractions. Prior to that, they worked as an Epic Personalization Lab Trainer.

At Coker Group, Nadine held the roles of Athena Onsite Specialist and Allscripts Testing Consultant. In the latter role, they validated backend applications for Allscripts Reg/Sched, developed test plans and strategies, and troubleshooted and discovered bugs in the software.

At TEEMA, Nadine served as an Implementation Consultant, providing ongoing support and system training for ProEHR 17.1.

During their time at Nuance Communications, Nadine held multiple roles, including Epic ATE Support, Healthcare Information Technology Consultant, and Epic Consultant at WellSPAN Health. In these roles, they assisted providers in various tasks such as preparing progress and consult notes, creating smartphrases, administering medication, and rooming patients.

At Blue Eagle Consulting, Inc, Nadine worked as a Consultant, and at DeliverHealth, they served as an EMR consultant.

Nadine also worked for The HCI Group as a Cerner Activation Specialist and Epic Activation Specialist, where they provided support and expert guidance to physicians and nurses on various aspects of Cerner and Epic EHR/EMR systems.

At Clarus Group, Nadine worked as a Cerner Adoption Coach/Physician Alignment, assisting physicians, nurses, and end-users in utilizing EHR systems effectively.

At iMethods, Nadine worked as a Healthcare Information Technology Consultant, providing support and optimization strategies for front office, scheduling office, and medical assistants.

Lastly, at ExecuTrain of Kentucky, Nadine worked as a Consultant and Cerner Coach, providing support and training on Meditech Expanse and Cerner systems.

Overall, Nadine has a strong background in healthcare IT, with experience in software testing, EHR system implementation, user support and training, and workflow optimization.

Nadine DeFreitas has a diverse education history. Nadine obtained a Bachelor of Business Administration (BBA) degree with a focus in Business Administration and Healthcare Management from Jones International University from 2012 to 2014. Following that, they pursued a degree in Registered Nursing at Chamberlain University from 2017 to 2020, resulting in a BSN degree.

In 2008, Nadine attended Medgar Evers College, CUNY, where they earned an Associate of Science (AS) degree in Health Professions and Related Programs, which they completed in 2010.

In addition to their degrees, Nadine has also furthered their education with various certifications. Nadine obtained certifications such as Agile Scrum Professional, Certified Project Manager, Lean Six Sigma Greenbelt, The Agile Project Manager, Certified Lean Six Sigma White belt, Lean Six Sigma Yellow Belt, and Project Management Professional (PMP) from Star 6 Sigma Global Academy and PMKB CONSULTING LTD, respectively. Furthermore, Nadine obtained certifications in Athena Onsite Specialist and Go Live Support from athenahealth. Nadine has also completed several LinkedIn courses, including Communication Foundations, Holding Yourself Accountable, Learning to Be Assertive, Microsoft Teams Quick Tips, Working with Upset Customers, and Cert Prep: Certified Scrum Master. Additionally, Nadine holds certifications in BLS (Basic Life Support) from the American Heart Association.

Although Nadine's education history and certifications show a strong focus in business administration, healthcare management, and nursing, information regarding their completion of a Master of Business Administration (MBA) degree with a concentration in Business Administration and Management, specifically in the domain of healthcare administration, is available.

Links

Previous companies

The HCI Group logo

Timeline

  • Quality Assurance Specialist/ Chart Abstraction Team Lead

    December, 2022 - present

  • Epic Personalization Lab Trainer

    August, 2022