Yusuf Elmi

Yusuf Elmi is a seasoned IT professional with extensive experience in technical support and systems administration. Currently serving as a Senior Desktop Systems Specialist and Hardware Asset Manager at Intellectual Ventures since September 2021, Yusuf provides technical support within a hybrid Microsoft environment and manages desktop systems and servers. Previous roles include IT Regional Administrator at Hexion Inc., where effective management of a large environment was achieved using Windows Server 2012 Active Directory, and Senior Technical Support Analyst at the City of Edmonton involving a Windows 10 Upgrade Project. Yusuf has a diverse background with experience as an Application Support Analyst at AECOM, a System Analyst at Matrikon/Honeywell, and a Computer Technician at Best Buy Canada, alongside a foundational role in Help Desk/Desktop Support at IBM. Educational credentials include a Diploma from St. Clair College, with studies in Web Development, Visual Basic, and UNIX.