Jess Sheaves

Jess Sheaves is a seasoned professional with extensive experience in business analysis, content strategy, and communications. Currently serving as a Business Analyst at IntelliBridge since August 2021, Jess engages with end users to identify needs, coaches software developers in agile methodologies, and streamlines software rollouts, achieving a significant reduction in the JIRA backlog. Prior roles include Senior Content Strategist, where support was provided to federal clients across various UX writing needs, and positions at U.Group and Schreiber Translations, demonstrating strong capabilities in content management and translation. Education includes a Master's degree in Japanese Literature from Columbia University, and a Bachelor's degree in Magazine from Syracuse University.