Ionut Gabriel Istodor is a skilled Technical Support Engineer with extensive experience in remote support roles across multiple companies. Currently employed at IntelligentBee since April 2022, Ionut Gabriel focuses on system scripting, Docker implementation, and enhancing the Zendesk Help Center for the getunleash.io project. Previous roles include Support Specialist Level 2 at Scaleway, where responsibilities involved advanced ticket resolution, server diagnostics, and issue escalation. Earlier experience as a Technical Support Specialist at Shadow involved user support across various platforms and documentation of troubleshooting procedures. Ionut Gabriel began the career as an IT Support Specialist at ETA2U, providing comprehensive client support and documentation.
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