Washington Soares

Washington Soares is an experienced professional currently working at Intelligenza as an Analista de Customer Success Sr. Washington has a background in structuring customer success departments and implementing processes to improve customer experience. Prior to their current role, Washington has worked in various customer-focused positions in companies such as CyberLabs, Clickideia Tecnologia Educacional, and Hospital Vera Cruz. Washington's expertise includes managing customer relationships, implementing customer satisfaction surveys, and building internal processes to enhance customer loyalty. Washington's educational background includes a Bachelor's degree in Relações Internacionais and a Post-Graduate degree in Gestão do Relacionamento com o Cliente.