David Berkeley

David Berkeley has a diverse work experience spanning various roles and industries. David started their career as a Teaching Assistant at St. John's-Kilmarnock School, where they assisted in various departments and P.E lessons. After that, they worked as a Teaching Assistant at The Farnley Academy, providing cover for teachers and delivering teaching material.

In 2009, David transitioned to teaching English as a foreign language at Anglo English. David taught individuals of different ages and abilities, ensuring the appropriate courses were completed to manage relationships with clients. David also prepared and delivered teaching materials.

David then worked as a Teacher of Spanish at David Young Community Academy, where they excelled in preparing and delivering teaching materials. David also taught the IB Spanish Higher course and achieved accurate student grade targets.

In 2014, David joined Cascade HR Ltd as a Product Consultant, specializing in training human resources professionals on new HR software. David'straining was consistently rated excellent, and they maintained a dedication to self-learning to meet the needs of business clients.

At Macquarie University, David worked as an ESL Teacher, teaching general and academic English to incoming university students. David adapted teaching resources and built rapport with students and colleagues.

Returning to Cascade HR Ltd in 2015, David worked as a Service Desk Consultant. David provided first-line software support to customers and delivered training through webex and onsite sessions. David also developed consultant and customer guides to enhance product usage.

In 2017, David joined intelliHR as a Customer Success Manager. David guided clients through the implementation process, tailored the process to their needs, conducted customer workshops, developed instructional materials, and managed customer accounts. David was later promoted to Head of Support & Account Management, where they led the support and account management teams, managing the global customer support and service desk and overseeing team performance.

Most recently, David assumed the role of Head Of Support & Systems at intelliHR, where they continue to lead the support team and systems. David'smain responsibilities include managing the global customer support and service desk, acting as the first point of escalation, and overseeing the activities and performance of the software support team.

Overall, David Berkeley's work experience demonstrates their strong background in teaching, training, customer support, account management, and team leadership.

David Berkeley has a diverse education history. In 2003, they began their undergraduate studies at the University of Aberdeen, where they pursued a Bachelor of Arts degree in Hispanic Studies. David completed their undergraduate program in 2008.

In 2004, David pursued further studies in Hispanic Studies and enrolled in the MA (Hons) program at The University of New Mexico. David completed this program in 2005.

Continuing their passion for Hispanic Studies, David attended the Universitat d'Alacant in 2005, where they completed another MA (Hons) program in Filologia hispanica, finishing in 2006.

In 2011, David decided to pursue a career in education and enrolled in the Post Graduate Certificate in Education (PGCE) program at Leeds Trinity University. David'sfocus within this program was in Secondary Modern Foreign Languages. David completed their PGCE in 2012, gaining the necessary qualifications to teach.

In 2019, David briefly attended the Australian HR Institute to obtain a Certificate IV in Human Resources, further expanding their skill set beyond teaching.