Monique Campos

Monique Campos has a diverse work experience spanning over several years. Monique is currently employed as a Customer Success Manager at Intellischool since September 2021. Prior to this role, Monique worked at Original Campus as a Latam and Europe Business Development Manager from October 2019 to September 2021.

Monique'sprevious experience includes working at E-Create - Soluções para o aprendizado digital as a Project Leader/Scrum Master from July 2018 to March 2019. In this role, they assisted product owners, organized scrum events, and managed LMS projects using Jira and Confluence. Monique also took charge of managing new projects, maintaining backlogs, and ensuring customer satisfaction.

Monique also worked at Kroton as a Business Analyst from May 2015 to June 2016. Here, they worked on new internal projects, organized backlogs, and collaborated with other departments for requirements gathering and product delivery. In addition, they served as a Moodle Manager, handling LMS online post-graduation platforms and providing support for courses.

Before that, Monique worked at Art IT - Intelligent Technology as a Business Analyst from May 2014 to May 2015, and at NET Oficial as a Network Operation Center Coordinator from December 2009 to October 2013. In the latter role, they monitored and coordinated the Network Operating Centre (NOC) personnel, resolved network issues, and assisted in the relocation of the NOC.

Overall, Monique has a varied background in customer success, business development, project management, and network operations.

Monique Campos completed a Bachelor's degree in Systems Analysis and Information Technology at Jobs in São Paulo from 2008 to 2013. Monique then pursued further education, obtaining a Master of Business Administration (MBA) in Project Management from UNISAL - Americana between 2013 and 2015. In 2013, they also attained certifications in ITIL Foundations and COBIT V5 Foundations from Lan University. Following these accomplishments, Monique pursued additional professional development by obtaining a Certified Scrum Master certification from Knowledge21 in 2018. Finally, they completed a Diploma in Information Technology from New Horizons Computer Learning Centers - Englewood in 2019-2020.