People Operations Specialist

People Operations Specialist

Who is Intellivo?

Powered by IntellivoIQ technology, we provide solutions to health providers, billers, health plans, and payers by identifying previously undetected auto and workers’ compensation payment sources to increase revenue for our clients.  Imagine a place where your talent is treasured, and excellence is rewarded. Now imagine a collaborative culture where every voice is valued. Fueled by over 25 years of experience and our innovative mentality, we continue to grow fast.

Role Summary

The People Operations Specialist is responsible for supporting day-to-day people operations, HR related projects as well as supporting organizational development activities such as new hire orientation, people communications, employee engagement, and employee development initiatives. This position will play a key role in supporting the broader people team, Intellivo’s team members, and will support a wide range of disciplines across HR.

The ideal candidate will be detail-oriented, a self-starter, collaborative, and passionate about creating a positive workplace culture while ensuring HR processes are effective and scalable. 

Responsibilities

Employee Lifecycle & Organizational Development

• Oversee and improve first day onboarding, new hire orientation, and offboarding processes to ensure a smooth employee experience.
• Partner with the people team on internal people communications
• Provide support for performance management processes and employee engagement initiatives
• Assist in organizing and coordinating employee training and change management initiatives

HR Operations & Employee Support

• Respond to employee inquiries regarding HR policies, benefits, and other related matters.
• Collaborate with internal teams to resolve employee concerns in a positive and timely manner.
• Support the development, implementation, and communication of HR policies and procedures.
• Assist in audits and reporting requirements
• Assist with updating employee records, ensuring data accuracy in HRIS systems.
• Ensure compliance with local, state, and federal employment laws and regulations.

Process Improvement

• Identify opportunities to streamline People Operations and improve the employee experience.
• Support HR projects such as system upgrades, process efficiencies, and organizational development initiatives.

Location

• Memphis - Onsite
• or St. Louis – Onsite

Why work for Intellivo?

• Amazing Team Members – Intellivators!
• Medical Insurance
• Dental & Vision Insurance
• Industry leading health & wellness benefits
• 401(K) retirement plan
• Generous Paid Time Off

Qualifications

Education:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.

Experience:

• 2+ years of experience in HR operations, HR administration, or a related role.

Skills:

• Excellent organizational and time management skills.
• Skilled in managing projects, timelines and deliverables.
• Ability to analyze data and generate meaningful insights.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong interpersonal and communication skills.
• Detail-oriented with a focus on accuracy and efficiency.
• Proactive mindset with the ability to prioritize tasks and manage multiple projects.
• Collaborative team player who thrives in a fast-paced environment.

*Benefit Recovery Group has been renamed Intellivo.