Malcolm Jukes

Malcolm Jukes has extensive work experience in the field of technical support and software development. Malcolm currently serves as a Technical Support Manager at Intellum since September 2019. Prior to that, they worked as the Head of Support at Appitierre Ltd from May 2016 to January 2023. Malcolm also had a long tenure at Bond International Software (UK) Ltd, where they held multiple roles. Malcolm worked as a C# / ASP Developer and Certified ScrumMaster from March 2004 to January 2016, being responsible for full lifecycle development of web applications and ensuring coding standards and delivery timescales were met. Before that, they served as a QA Team Leader from July 1999 to March 2004, managing team workloads and documenting QA processes. Malcolm's earlier experience includes working as a QA Tester at Lloyds TSB Registrars from June 1998 to July 1999.

Malcolm Jukes attended Brighton MET and Northbrook College from 1983 to 1986. During their time there, they studied ONC Micro-electronics, Physics, and Mathematics. Malcolm did not obtain a specific degree in this field. In January 2023, Malcolm obtained a certification called People Manager Qualification (PMQ) from the Society for Human Resource Management (SHRM).