The Customer Support Team at Intellum is dedicated to enhancing internal and external engagement by providing top-tier customer care and technical support. Comprising roles such as Solutions Consultants, Technical Support Specialists, and Strategic Relationship Managers, the team focuses on resolving customer issues, optimizing user experiences, and building strong client relationships. Their expertise facilitates a seamless, consumer software-like experience for all users.
Alexia Chapparone
Principal Strategic Relationsh...
Ben Trammell
Solutions Consultant
Carl Taylor
Technical Support Specialist
Claire Browne
Technical Support Manager
Derek B.
Director Of Customer Care
Emma Pickle
Strategic Relationship Manager
Jill VanMatre
Senior Director Of Customer Ca...
Josh Perez
Technical Support Specialist
Joshua Lopez, MBA
Technical Support Specialist
Kristy Conroyd
Senior Implementation Speciali...
Leeban Ahmed
Technical Support Specialist
Lizzi Shaw
Principal Strategic Relationsh...
Malcolm Jukes
Technical Support Manager
Max Von Rotz
Technical Support Specialist
Michelle Ellis PhD -...
Director Of Learning And Devel...
Molly Whitmire, M.Ed...
Strategic Relationship Manager
Russell Salerno
Director, Customer Care
Sabrina Hoang
Tier 2 Technical Support Manag...
Shannon Hayes
Director of Customer Success
Simon Houser
Technical Support Manager
Sony Popuri
Strategic Relationship Manager
Tad Kozak
VP Customer Care
Tom Wix
Customer Success Leader
Tony Giordano
Lead Data Architect
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