Ekaterina Syromyatnikova

Ekaterina Syromyatnikova is a seasoned professional in customer success and support, currently serving as Vice President of Customer Success at Intento, Inc. since January 2024. Previously, Syromyatnikova held various leadership roles at Wrike from January 2017 to January 2024, including Senior Director of Global Customer Success for High-Potential Customers, where achievements included significant revenue retention improvements and effective management of a large team. Syromyatnikova's expertise also encompasses scaling customer support operations and creating revenue streams through enhanced service offerings. Earlier career experience includes roles at Veeam Software and IQ Consultancy, which focus on sales development and account management, coupled with strong educational foundations in Cross-Cultural Communications and Language Interpretation from Saint Petersburg State University.