We are a leading UK customer experience outsourcer, recently named Outsourced Contact Centre of the Year 2023. Our multi award-winning team are experts at connecting with your customers across multiple communication channels.

We build true partnerships with our clients. The longevity of our partnerships, and the growth of campaigns, are true testament to this. 

We work with some of the best brands around, providing powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty.

All of our services are backed by the latest technology and highest quality standards including FCA Accreditation and ISO 27001.

Through our people first approach we have created a culture that is inclusive, motivating, supportive and a team that continues to make a positive difference every day.

Outsourcing

Interact Contact Centres

Neil Barber

Sumudu Kularatna

Samson Jack Kebede

Andrew Sumner

Andrew Stonier

Tim Pardoe

Kellie Hather

Richard Saunders

Kerrie Grace

Shaheen Hemmatpour

Michael Pollock

Sarah Leff

Dan Fay

Caroline Barber

The Operations Team at Interact Contact Centres plays a crucial role in ensuring seamless delivery of customer experience services. They oversee daily operations, maintain quality and compliance standards, and drive efficiency in processes. By collaborating with clients and leveraging feedback, the team continually enhances service delivery, supports business growth, and nurtures long-lasting partnerships. Their focus on operational excellence ensures that every interaction contributes to exceptional customer satisfaction and loyalty.

Operations Team

Human Resources Team

Sales Team

Operations Team

About

Team members

Other teams at Interact Contact Centres

Human Resources Team

Sales Team