Thomas Greenaway is an experienced technology professional with a strong background in client technical support and IT operations. Currently serving as the European Client Technical Support Manager at Interactive Brokers since July 2018, Thomas leads a global team of 28 members across nine offices, ensuring efficient technical assistance operations and compliance with service level agreements. Previous roles include Global API Support Manager and Technical Customer Service Specialist at Interactive Brokers, as well as positions at Brooks Macdonald, iProspect UK, GE Healthcare, and Border Holdings Ltd, reflecting a solid progression in technical support and infrastructure management. Thomas holds a Bachelor of Science degree in Computing Science from Staffordshire University.
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