Fernanda Dutra de Almeida has over 17 years of experience in marketing and customer relationship roles, currently serving as a Customer Service Assistant at InterCement since September 2023, after a prior tenure at the company from 2006 to 2012. Fernanda has held various significant positions including Marketing Strategist at F10 Marketing Estratégico, Analyst of Marketing at Perseus Gestão Educacional, and Analyst of Marketing and Relationship at Uniquanti, where responsibilities included developing digital marketing strategies, managing client relationships, and overseeing content creation. Educational qualifications include a Master of Business Administration with a specialization in Strategic Marketing from Universidade La Salle and a degree in Marketing from ULBRA.