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Amanda Middleton

Customer Onboarding Specialist III at Intercom

Amanda Middleton has a diverse work experience spanning multiple industries. Amanda is currently working at Intercom as a Customer Onboarding Specialist since August 2022. Prior to that, Amanda held various roles at Roomex, including Operations Manager from April 2022 to August 2022, Operations Team Lead from May 2021 to April 2022, Onboarding Manager from February 2020 to May 2021, Priority Support Agent from September 2017 to January 2020, and Operations Executive from February 2017 to September 2017. Amanda also has experience as a PA/Office Assistant (Temp) at Morgan McKinley from October 2016 to January 2017, a Barista & Customer Service Representative at Lumber Jack's Coffee & Snacks from January 2016 to September 2016, and as the Team Lead of Guest Services at Silver Bay YMCA from May 2015 to September 2015. Amanda has also worked as a Data Entry Clerk at ValueOptions, Inc.® from December 2014 to January 2015. Additionally, Amanda has experience as an Admissions Tour Guide & Office Assistant at Paul Smith's College from 2012 to 2015, a Front Desk Agent at Silver Bay YMCA - Conference and Family Retreat Center from June 2014 to August 2014, and as a Hostess, Server, and Banquet Server at Gala Steakhouse & Bistro from December 2011 to March 2014. Lastly, they worked as a Server/Banquet Server at Putnam's Restaurant from May 2013 to August 2013. Amanda's work experience showcases their adaptability, strong organizational skills, and customer service abilities.

Amanda Middleton obtained a Bachelor's Degree in Hotel Resort & Tourism Management with a Business Administration Minor from Paul Smith's College, where they studied from 2012 to 2015. In 2015, they briefly attended Florence University of the Arts, but no degree or field of study is specified.

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Timeline

  • Customer Onboarding Specialist III

    April 1, 2024 - present

  • Customer Onboarding Specialist

    August, 2022