JC

Jacob Joseph C.

Customer Support Engineer at Intercom

Jacob Joseph C. has a diverse work history with experience in customer support, software engineering, event coordination, playwriting, operations management, and video editing. Jacob Joseph currently works as a Customer Support Engineer at Intercom, where they provide assistance to customers. Earlier in their career, Jacob worked as a Playwright, crafting the vision and development strategy for workshop environments. Jacob Joseph also served as a Software Engineering Fellow at General Assembly and an Event Captain at Lettuce Entertain You Restaurants. Prior to that, they were an Operations Manager at Keith Clayton Furniture, Inc. and a Video Editor at fig Media Inc., where they collaborated with producers and videographers to create personal and corporate videos. Jacob's experience includes producing films, managing teams, implementing new software, and guiding others in their creative projects.

Jacob Joseph C. obtained a Bachelor of Arts (B.A.) degree in Fine and Studio Arts with an emphasis in Painting from Lawrence University. Jacob Joseph also completed a Certificate in Writing with a focus on Sketch Comedy from Second City. In 2020, they attended General Assembly and completed a Software Engineering Fellowship in Full-Stack Software Engineering. In addition to their formal education, Jacob Joseph C. obtained several certifications, including "Automate the Boring Stuff with Python Programming," "JavaScript Algorithms and Data Structures Masterclass," "Modern React with Redux," and "Node with React: Fullstack Web Development" from Udemy. Jacob Joseph also obtained a certification in "React: Testing and Debugging" from LinkedIn.

Links


Org chart