Kevin Furlong

Kevin Furlong has a diverse work experience spanning multiple industries and roles. Kevin began their career at Templars Inn as a Barman, where they provided high-quality service and maintained the bar's inventory. Kevin then joined Waterford Wolves American Football Club as a Player and Graphic Designer, contributing to the team's formation and playing as a Quarterback.

In 2012, Kevin worked as a Senior Tour Guide at Loftus Hall, assisting with the reopening of the haunted house and conducting guided tours for visitors. At Hook Lighthouse Visitor Centre, they served as a Senior Floor Manager and Tour Guide, ensuring smooth operations and fostering teamwork.

From 2013 to 2015, Kevin worked as a Senior Sales Associate at Allseas Fisheries Corp, focusing on customer satisfaction and maintaining an efficient workplace.

Kevin joined Intercom in 2016 and held various roles during their tenure. Kevin started as a Customer Support Representative, supporting existing and potential customers, and played a key role in expanding the customer support team. Kevin then transitioned to a Sales Development Representative, generating new business and exploring client needs. Kevin later became an Account Executive, contributing to Intercom's mission to improve online business conversations. Currently, they serve as a Customer Support Operations Analyst, leveraging their expertise to enhance support operations.

Kevin Furlong's education history begins with their completion of a Leaving Certificate from Ramsgrange Community School in Ramsgrange, where they studied Irish, Maths, English, Geography, History, Economics, and French. This occurred between the years 2000 and 2006. Following this, they attended Waterford Institute of Technology from 2006 to 2008, where they pursued a Bachelor of Science (BSc) in Electronic Engineering. Afterward, Kevin returned to the Waterford Institute of Technology from 2008 to 2012 to pursue a Bachelor of Science (BSc) in Multimedia Applications Development. In addition to their formal education, Kevin has earned a Photoshop Certificate from Adobe, although the specific dates of completion are not provided.