Merran O'Connor

Merran O'Connor is an accomplished Senior Program Manager specializing in strategic initiatives and operations management, currently employed at Intercom since November 2024. Previously, Merran led program operations at Yohana, focusing on implementing AI-driven solutions and enhancing operational excellence. Merran has extensive experience at Flexport, where roles included driving commercial strategy and optimizing product demand management. Earlier career highlights include managing complex projects for Google’s Chrome OS team and working in various leadership capacities within non-profit and consulting sectors. Merran holds a Master’s degree in Public Administration from the University of Washington and a Bachelor’s degree in International Development from the University of Guelph.