Natania de Medeiros

Natania De Medeiros is an experienced professional in project management, research and development, and customer experience. Currently serving as Research and Development/Customer Experience Project Manager and Implementation Specialist at Intermedia Cloud Communications since June 2020, Natania has a strong background in business analysis and vendor management acquired through previous roles at Sitel and Just Energy. Natania has demonstrated expertise in analyzing operational trends, coaching teams, and improving efficiency, as well as managing a self-serve online customer portal. Prior experience at Citi involved ensuring compliance with operational and regulatory policies, along with roles in customer service and fraud resolution. Natania's career began as a Proxy Solicitor at Georgeson Shareholder, showcasing a diverse skill set across various industries.