InterMundial
Gemma Bueno Crespo is a seasoned professional with extensive experience in customer service and quality management. Currently serving as CX & Quality Manager at Intermundial since January 2025, Gemma's previous roles include Senior Customer Care Specialist at Grupo MASMOVIL and Responsable de proyectos y calidad at DIGI (Digi Spain Telecom). With a solid foundation in training and quality assurance developed during tenure at Majorel and BRAINTRUST Consulting Services, Gemma also held supervisory and auditing positions at Unitono Contact Center. Early career experiences include editorial roles at RNE, Boomerang TV, and "Ar radio intercontinental," complemented by formal education in human resources management and business communication from prestigious institutions in Spain.
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InterMundial
InterMundial is the leading broker in insurance and specific solutions for the tourism industry. More than 20 years of experience ensures a deep knowledge of Tourism and guarantees 100% customer-oriented products that are ahead of the needs of companies and travelers.