Richard Shandelman

Richard will help develop core business strategies to create a dynamic, forward-leaning technology ecosystem, while ensuring the functionality and sustainability of all systems. Richard will leverage his expertise to ensure we provide our members with a world-class experience and seamlessly onboard new members.

He is an IT and engineering expert who has 40 years of experience in end-to-end, software development, product and business development, process improvement, eCommerce implementation distribution, franchising, and startups.

Prior to joining (ISC)², Richard held several IT operations and ecommerce leadership roles, including as senior director of eCommerce at J.Jill, an omnichannel women’s retailer, where he was a strategic business partner who broke down IT and business silos to enable cross-functional collaboration. He has also served as a CEO while leading both Topman Merchants, LLC, a multi-million dollar privately held eCommerce development company, and Safe & Sound, an international franchise company providing proprietary products and services through multi-channel sales efforts.

Richard earned a bachelor’s degree in Electrical Engineering from Penn State University and has obtained multiple patents for software, electrical and mechanical products and services.