Jen Proctor

Jen Proctor is a seasoned professional with extensive experience in service delivery and management within the IT sector. Currently serving as EHC Head of Service and Group Service Delivery Senior Manager at International Personal Finance Plc since January 2013, Jen Proctor oversees application support and service transition for all Group Services, managing a substantial budget and leading a diverse team across multiple countries. Previous roles include Supplier Manager at Remploy Ltd, Change and Asset Manager at LCH.Clearnet, and Service Change Manager at BT Global Services, where Jen Proctor played pivotal roles in implementing ITIL processes and managing high-stakes IT projects. Jen Proctor holds a Master's degree in Management Practice from Alliance Manchester Business School and a BA (Hons) in Business Studies from The University of Sheffield.