Veronica Fabio is an experienced professional in customer experience and operational management with a diverse career spanning over two decades. Currently serving as the Diretora de Experiência do Cliente at International School Education since February 2023, Veronica previously held significant roles including Diretora de Planejamento at Atento Brasil and Diretora de Operações at Teleperformance Brasil. Early career experience includes positions such as Sócio Proprietário at Não+Pelo and Gerente Comercial Sênior at Sitel, demonstrating a strong background in business development and client relationship management. Academic credentials include an MBA in Gestão Empresarial from FGV - Fundação Getulio Vargas and a degree in Mathematics from Pontifícia Universidade Católica de São Paulo.