Loveth Rowland

People Operations Manager at Interswitch

Loveth Rowland has a diverse work experience spanning over two companies. From 2000 to 2000, Loveth worked as a Clerical Officer in the Materials Management Department at Nigerian National Petroleum Corporation. Their responsibilities included receiving and recording materials for joint ventures/companies to minimize waste.

In 2005, Loveth joined Interswitch Group as a Front Office Executive, where they initially interacted with about 50 people daily and then grew to about 100 within a year. In 2008, they became an Operations Manager, functioning in various key areas such as Administration & Corporate Services, Corporate Travel Desk, Expatriate Management, and Vendor Management. Loveth successfully managed between 20 to 35 vendors and achieved a growth of about 115% in 13 years.

Later, Loveth became a People Operations Manager in 2015 at Interswitch Group. Loveth built strategic relationships with vendors to provide premium services in the shortest possible time and created a comprehensive travel advisory and process for compliance with the business desk.

Overall, Loveth Rowland has demonstrated their expertise in customer service, administration, vendor management, and operations throughout their career.

Loveth Rowland's education history includes a Higher National Diploma in Mass Communication/Media Studies from The Federal Polytechnic, Anambra, Nigeria. This degree was obtained in 2003. Additionally, Loveth Rowland holds a Masters degree in Global Human Resources Management from the University of Liverpool. The specific start and end years for this degree are not provided. Loveth Rowland also has a Lean Six Sigma Yellow Belt Certification from Lean Six Sigma, although the exact month and year of obtaining this certification are not specified.

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Timeline

  • People Operations Manager

    January, 2015 - present

  • Operations Manager

    November, 2008

  • Front Office Executive

    February, 2005

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