Nana Minini

Nana Minini has a diverse work experience spanning several companies and roles. Currently, they serve as the Head Site Reliability Engineer Application at Interswitch Group since August 2022. Prior to this, they worked as a Site Reliability Engineer at the same company from June 2019 to August 2022.

Before joining Interswitch Group, Nana Minini worked at Konga Online Shopping Ltd. From September 2016 to November 2017, they served as a Technical Operation Centre/ERP Support Engineer, where they provided support for SAP systems and troubleshooted software and database problems. Nana also carried out stock reconciliations and provided support for warehouse applications. Additionally, from October 2014 to September 2017, they held the position of Technical Operation Centre Engineer, where they managed user access and provided technical support for various applications.

Prior to their time at Konga Online Shopping Ltd, Nana Minini worked at Kapstone Solutions Ltd as a System Engineer from March 2012 to February 2013. In this role, they collaborated with teammates on deploying video technologies and provided technical support for Cisco Tele-presence conferencing calls and meetings.

Nana Minini's career began at Kuro Communications Ltd, where they served as a Project Manager/Analyst from March 2010 to February 2012. In this role, they planned, managed, and monitored projects from concept to implementation.

Finally, from June 2008 to January 2010, Nana Minini worked at WI-TEL Nig Ltd as a Customers Technical Support Engineer/Supervisor Billing and Client Services. Nana'sresponsibilities included attending to client's complaints, providing technical troubleshooting, marketing products, configuring clients, and providing end-user support.

Overall, Nana Minini has a strong background in engineering and technical support roles, with experience in project management and customer service.

Nana Minini has a Master's Degree in Computing Software Technology from Robert Gordon University, which they obtained from 2013 to 2014. Prior to that, they completed their Bachelor's Degree in Electrical/Computer Engineering at the Federal University of Technology Minna, from 2001 to 2006. In addition to their formal education, Nana Minini has obtained several certifications, including Lean Six Sigma Yellow Belt (ICYB) from GoLeanSixSigma.com in August 2019, ISTQB certification from Udemy in December 2017, Basic of Software Testing certification from Udemy in August 2017, and Business Analyst Software Testing Processes and Techniques certification from Udemy in August 2017.