Oremeyi Adeola Akah

Chief Customer Officer at Interswitch

Oremeyi Adeola Akah has a diverse work experience in the financial and technology industry. Oremeyi Adeola started their career at Interswitch Group in 2002 and held various positions including Divisional Head and Team Lead. Oremeyi Adeola played a key role in developing strategies to increase payment transaction volume and revenue for the company. Oremeyi Adeola also led the implementation of the first MasterCard EMV processor in West Africa.

In 2011, Oremeyi interned at Mastercard, where they conducted business analysis and provided recommendations for improving processes and identifying growth opportunities. Oremeyi Adeola also worked at The Abraaj Group as a member of the MBA strategy consulting team, where they identified investment opportunities and recommended entry strategies for expanding into emerging markets.

Oremeyi's most recent role was at Interswitch Group, where they held the positions of Chief Customer Officer and Chief Core Operations Officer. In these roles, they focused on driving customer-centric experiences and leading cultural change across the organization. Oremeyi Adeola also implemented lean six sigma and business analysis principles to improve processes and reduce costs. Additionally, they led the technical and execution team for the Verve-Discover/Diners Club partnership, expanding the acceptance of Verve as a card scheme across 185 countries.

Overall, Oremeyi Adeola Akah has a strong background in strategy, operations, and customer experience in the financial and technology industry.

Oremeyi Adeola Akah's education history begins with a Bachelor of Engineering degree in Electrical Electronics from the University of Benin, which they obtained from 1997 to 2002. Following that, they pursued a Master of Business Administration (MBA) degree in Business Administration and Management, General from Cambridge Judge Business School, completing it in the years 2010-2011. In 2022, Oremeyi obtained a Certificate in Blockchain and Digital Currency from the University of Cape Town.

In addition to their formal education, Oremeyi has obtained several certifications throughout their career. These include Lean Six Sigma Green Belt Certification from GoLeanSixSigma.com in 2018, Certified SkillBase Operations Strategy trainer from Interswitch Group in 2016, Business Process Re-engineering ITIL Foundation Certified Business Analyst from Learning Tree in 2009, Certified Business Analysis Professional (CBAP) from Learning Tree International in 2009, Understanding and capturing user requirements. Introduction to Business Analysis from Learning Tree in 2006, Understand Thales Payment Security from Thales in 2006, and Postilion UserTraining – Train the Trainer from ACI Worldwide in 2004.

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Timeline

  • Chief Customer Officer

    April, 2020 - present

  • Chief Core Operations Officer

    April, 2016

  • Country Manager Verve International Nigeria

    March, 2013

  • Verve International Business Analyst And Product Strategy

    November, 2011

  • Divisional Head Transpro

    November, 2008

  • Team Lead Switch Operations And Customer Service

    2007

  • Team Lead Professional Services Consulting And Training

    2006

  • Implementations And Operations Engineer

    November, 2002

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