Mary S.

Mary S. has a diverse work experience in various companies. Mary started their career at SMart Resale, LLC in 2006, where they served as the President/Founder. Mary managed and trained a team of four staff and achieved recognition as an eBay Top Tier Power Seller. Mary also handled the Microsoft Registered Refurbisher program and Dell Partner Direct relationships.

In 2017, Mary joined InTech Solutions, Inc. as a Service Coordinator. Mary was responsible for coordinating services for over 40 clients and providing Tier 1 troubleshooting support remotely. Later, they took on the role of Network Administrator and led client engagements, including email migrations and server/networking upgrades. Mary also delivered quotes to clients for basic equipment. As a Client Success Manager, Mary maintained high-touch relationships with over 50 clients and analyzed customer data to improve client experience and increase revenue. Mary conducted business reviews, identified client needs, and proactively identified areas for improvement.

Mary's most recent position is Sales and Operations Specialist at InterVision Systems, starting in 2022. No information about the specific responsibilities or duration of this role is provided.

Mary S. holds an AAS degree in Management from J Sargeant Reynolds Community College, specializing in Business Management. Mary also obtained a Certificate in Management Development from the same institution. In addition to their education, Mary has obtained certifications including the ID Agent MSP Certification from ID Agent and the IT Glue Certified Professional Administrator Level 2 from IT Glue. No specific information regarding the years of completion or month of obtaining these certifications is provided.