Alessandro Miele

Alessandro Miele has had a diverse range of work experiences spanning over several years. Their most recent position is as the Head of B2C Development at Intesa, a Kyndryl Company, starting in March 2023. Prior to that, they worked as a Technical Consultant at the same company from May 2022 to February 2023.

Before joining Intesa, Alessandro worked at Banca IFIS from September 2018 to April 2022, where they served as an IT Analyst/Product Owner. In this role, they managed the application of CRM and sales on the Salesforce platform, handled customer requests, conducted business process analysis, defined requirements, and coordinated development teams.

From March 2012 to August 2018, Alessandro worked at SECSERVIZI, where they held the roles of Application & Project Manager, IT Analyst, and Project Manager. Their responsibilities included managing CRM web applications, analyzing customer processes, defining requirements, and leading projects while ensuring cost, time, and client satisfaction.

Prior to SECSERVIZI, Alessandro was employed at Lynx S.p.A. as a Software Analyst from March 2009 to February 2010. Alessandro was responsible for coordinating technical resources for the development of a new commercial platform, conducting functional and technical analysis, software development, and enhancing their knowledge of operational CRM applications and pricing strategies.

Earlier in their career, Alessandro worked as a Software Developer at Infracom Italia SpA from January 2006 to February 2009.

Their earliest work experience was as an Insegnante (Teacher) at Istituto Dante Alighieri, although the specific dates are not provided.

Alessandro Miele completed their education from 1998 to 2005 at Università degli Studi di Padova, where they earned their Laurea degree in Ingegneria Informatica.