Joe Fisher is an experienced Support Manager currently at Intigriti, overseeing end-user support operations for over 100,000 users and successfully directing new employee onboarding. Previously, as a Community Support Engineer, Joe significantly improved support operations for a community of ethical hackers by reducing ticket count and response time. Joe's background includes roles as a Customer Support Representative at both Mana Interactive Inc. and FirstBlood, where Joe managed user support and moderated a large Discord server. Additional experience includes contributions to event planning and technology integration at JA Response, founding the graphic design brand JFishh Designs, and freelance design projects for esports teams. Joe holds a Bachelor of Science Honours degree in Computing from the University of Central Lancashire and an Extended Diploma in Information Technology from Cardinal Newman College Preston.
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