Daniel Botero Arango is a seasoned professional in data analytics and artificial intelligence, currently serving as the Senior Manager of Business Analytics (LATAM) at IntouchCX. With extensive experience in data science, machine learning, and data governance, they have successfully led teams of up to 50 individuals across various organizations including Teleperformance and Comdata. Daniel holds a degree in Systems Engineering and a specialization in Project Management, along with certifications in ontological coaching. Their career has been marked by a focus on digital transformation and enhancing customer experience through advanced analytics.
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