Kim McMiller is an experienced professional in client services and customer experience, currently serving as Senior Vice President of Global Client Services at IntouchCX since April 2022. Prior to this role, Kim held the position of Vice President of Customer Experience at 24-7 Intouch from July 2016 to May 2022. Kim's extensive background includes serving as Associate Director of Consumer Relations at The Kraft Heinz Company from February 1987 to October 2015. Kim McMiller holds a Bachelor of Arts degree in Mass Communications with a concentration in Journalism from Western Illinois University.