Jairaj Kuriackose

Jairaj Kuriackose has a solid work experience in the field of service delivery, project management, and quality assurance. Jairaj is currently employed at IntraEdge as a Service Delivery professional, where they are responsible for developing and implementing strategies to improve service delivery performance and customer satisfaction. Jairaj manages teams involved in support, maintenance, and project delivery, ensuring that service delivery meets or exceeds customer expectations. Prior to this, Jairaj worked at Capgemini as a Delivery Manager, leading end-to-end project delivery for the Digital Transformation portfolio. Jairaj also fulfilled the role of QA Engagement Manager, managing a cross-functional team and creating and implementing yearly roadmaps for the QA team. Jairaj started their career at Infosys as a Software Engineer, where they were involved in designing, developing, and implementing automation frameworks, as well as delivering projects involving UI validation, REST API and ETL testing, and performance testing.

Jairaj Kuriackose has a Master's degree in Management Information Systems and Services from Northern Illinois University. Jairaj obtained this degree at an unspecified time. Prior to that, from 2000 to 2003, they attended Makhanlal Chaturvedi National University of Journalism and Communication in Bhopal, where they earned a Bachelor's degree in Computers. In addition, Jairaj Kuriackose holds a certification as a Scrum Master Certified (SMC) from Scrum Alliance, which they obtained in February 2021.