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Sible Diankenda

Service Desk Specialist at Intratek Computer, Inc.

Sible Diankenda is an accomplished IT professional with extensive experience in service desk support and deployment for multiple organizations. Currently serving as a Service Desk Specialist at Intratek Computer Inc. since March 2022, Sible excels in customer service, issue resolution, and ticketing management using the Cherwell ticketing system, while demonstrating strong technical knowledge in Windows 10 and Microsoft 365 applications. Previous roles include Fasttrack Modern Experience SME at Blueprint Technologies, where Sible collaborated with senior IT leaders to implement Microsoft solutions, and Windows 10 Administrator at CompuCom, focusing on enterprise-level deployments. Sible's career also encompasses significant experience in technical support, remote assistance, and infrastructure management in roles at Extended Stay America and CFE Tax Services Inc. Sible holds a Bachelor's degree in Computer Science from the University of North Carolina at Charlotte.

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