Livestream Team Lead

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities. 

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

About the Role

Intrepid, a leading eCommerce enabler in Southeast Asia, is looking for a detail-oriented Livestream Lead to manage the execution of livestreaming campaigns and drive results for our clients. This role focuses on implementing livestream plans, optimizing operational workflows, and ensuring KPIs are met across platforms like TikTok, Shopee Live, and Lazada Live.

Your Responsibilities will include:

1. Livestream Execution and Coordination
   • Execute livestream strategies as planned by the Livestream Manager, ensuring seamless implementation.
   • Manage livestream schedules for assigned campaigns, ensuring alignment with promotional calendars and shopping events.
   • Coordinate with hosts, moderators, and production teams to deliver high-quality livestream sessions.
2. Operational Management
   • Monitor livestream sessions in real time, troubleshooting issues and ensuring smooth operations.
   • Maintain clear communication with cross-functional teams to ensure timely updates on inventory and promotional activities.
   • Optimize the technical setup for livestreams, including equipment and platform configurations.
3. Performance Monitoring and Reporting
   • Track key performance metrics such as Enter Room Rate, engagement rate, and GMV for each livestream.
   • Provide detailed post-livestream reports to the Livestream Manager, highlighting achievements and areas for improvement.
   • Implement feedback from performance reviews to continuously enhance livestream results.
4. Team Collaboration and Support
   • Work closely with livestream hosts and moderators, providing guidance to ensure alignment with client objectives.
   • Support recruitment, training, and onboarding of new hosts and moderators.
   • Assist the Livestream Manager in mentoring the team on best practices and operational standards.
5. Client and Platform Liaison

   • Communicate updates and insights to the Livestream Manager to share with clients and stakeholders.

   • Collaborate with platform representatives to stay informed about new features, updates, and compliance requirements.

Who do we look for - The Ideal Profile:

• Education: Bachelor’s degree in Marketing, Communications, or a related field.

• Experience:

  • 2-3 years of experience in live commerce, eCommerce, or event management.
  • Hands-on experience managing livestream sessions on platforms like TikTok, Shopee Live, and Lazada Live.
  • Proven ability to deliver on performance KPIs in a fast-paced environment.

• Strong understanding of live commerce tools and platforms.

• Excellent organizational and multitasking skills, with a detail-oriented approach.

• Effective communication and teamwork skills.

• Proficiency in using analytics tools to measure and interpret livestream performance metrics.

• Problem-solving skills to address real-time issues during livestreams.

• Passion for eCommerce and eagerness to learn and grow within the industry.

What we offer:

• Excellent and competitive compensation package

• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.

• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.

• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University

• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties