Kirsika Jõemets

Head Of Customer Support at Introduct Group

Kirsika Jõemets is an experienced leader with a background in IT and health tech industry. She has a strong track record of implementing new processes and systems to improve customer support efficiency. Kirsika has worked in various roles focusing on service management, hardware support, and budgeting throughout her career. Her expertise includes ITIL 4 Foundation certification, project management knowledge, and close collaboration with team leaders and managers.

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