Kirsika Jõemets

Head Of Customer Support at Introduct Group

Kirsika Jõemets is an experienced leader with a background in IT and health tech industry. She has a strong track record of implementing new processes and systems to improve customer support efficiency. Kirsika has worked in various roles focusing on service management, hardware support, and budgeting throughout her career. Her expertise includes ITIL 4 Foundation certification, project management knowledge, and close collaboration with team leaders and managers.

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Introduct Group

FROM IDEA TO IMPACT: YOUR FULLY INTEGRATED TECHNOLOGY PARTNER! Welcome to Introduct Group is you international integrated technology partner with primary development office in Kyiv, Ukraine and Tallinn, Estonia. With a diverse portfolio of services and products, we are at the forefront of driving innovation and digital transformation across industries. Our global reach allows us to provide tailored software solutions that address specific business requirements in multiple fields: - Logistics - Transportation - Smart Government - Banking - Insurance - Fintech - Entertainment