Alberto Luoni

Alberto Luoni is an experienced professional currently serving as the Head of Customer Service at Gruppo Crédit Agricole since February 2019. Prior to this role, Alberto was the Head of Planning and Quality at Credit Agricole Group Solutions from March 2016 to February 2019. Alberto's extensive career at Cariparma - Credit Agricole spanned from February 2005 to February 2016, where Alberto held various positions, including Head of HR Management, Direct Channels and Strategic Marketing Manager, and Marketing Manager Retail. Before joining Cariparma, Alberto worked as a Senior Relationship Manager at Visa International EU from 2003 to 2005 and as an Engagement Manager at McKinsey & Co. from 1996 to 2003. Alberto holds an MBA from the University of Michigan (1998-2000) and a Bachelor of Business Administration from Università Bocconi (1990-1995).