James London

James London has extensive experience in technical support and analysis, currently serving as a Senior Tier 3 Analyst at Introhive since April 2019. Previous roles include Knowledge Management Coordinator for Global Escalated Customer & Technical Support at Xerox and multiple positions at Innovatia, where responsibilities involved troubleshooting and providing technical support for BCM services. Additional technical experience includes roles as a Laboratory Technician at JD Irving and InterTek Laboratories, focusing on testing and calibrating laboratory equipment. James London holds a diploma in Chemical Technology from New Brunswick Community College and an Electronics Engineering Technology diploma from the College of Technology, along with a high school diploma.