Sylvana Pedota

Sylvana Pedota (Ewen) is an accomplished professional in customer success, currently serving as the Regional Vice President at Introhive since October 2025. Prior to this role, Sylvana held various positions at Intelex Technologies Inc. from April 2016 to October 2025, including Director and Senior Customer Success Manager. Experience at Nightingale Informatix spanned from August 2011 to March 2016, where Sylvana progressed from Bilingual Professional Services Consultant to Client Support Manager. Sylvana's career began at Emergency Rescue Academy Inc., where roles included Manager of Paramedic Services. Educational credentials include a Bachelor of Science in Kinesiology and Exercise Science from the University of Waterloo, along with studies at McGill University - Desautels Faculty of Management and Centennial College.