Nancy Tichbon

Nancy Tichbon is an accomplished leader in customer success and operations with extensive experience across various organizations. Currently serving as SVP of Global Customer Success at Intuit since October 2024, Nancy focuses on strategies that enhance customer outcomes and foster high-performance cultures. Previously, as EVP of Global Customer Operations at Sage from May 2020 to October 2024, Nancy led a significant transformation of customer operations, improving efficiency and customer experience through centralized systems and technology enablement. Nancy's career also includes leadership roles at Bell, overseeing customer service and sales strategies for major brands, and VP positions at Virgin Mobile in both Canada and Australia. Nancy holds degrees from Harvard and INSEAD University.