James Johnston

Business Operations Manager at Invaluable

James Johnston has worked in a variety of roles in the technology and gaming industries since 2012. From 2012 to 2014, they worked as a Staff Writer and Video Producer at Reviewed.com, where they reviewed consumer technology products and had their recommendations published online and quoted on national TV news programs. In 2014, they joined Glass Knuckle Games as a Marketing, Business, and Writer, where they wrote game narratives, marketing copy, and video content, developed the studio's voice and brand, and pioneered and maintained the company newsletter, social media pages, and presence in the gaming press. In 2016, they moved to Wayfair as an Email Marketing Associate, where they managed email mailing lists with 5+ million customers for lifestyle and B2B brands, developed month-to-month strategies with brand analysts, and delivered weekly reporting to stakeholders. In 2017, they joined Invaluable as a Business Operations Manager, where they drove organizational changes through process improvements and implementation of new tools, coordinated and executed cost-saving plans with multiple third-party organizations, and served as Salesforce admin through project management software and managing external contractors. James also held the roles of Lifecycle Marketing Manager and Email Marketing Manager and Specialist at Invaluable. In 2019, they founded and developed Rude Ghost, LLC, directing and designing the original title Pixel Puzzle Makeout League and leading a team of 6 core members and additional contractors to develop the 15+ hour adventure game. In 2022, they began teaching Game Design Lecturer at Northeastern University, teaching GAME 2500: Foundations of Game Design to a 16 undergraduate students and mentoring first-time game designers.

James Johnston attended Emerson College from 2011 to 2015, where they earned a Bachelor of Science in Marketing Communications with a focus on Marketing.

Links

Previous companies

Wayfair logo
Northeastern University logo

Org chart

Timeline

  • Business Operations Manager

    October, 2020 - present

  • Lifecycle Marketing Manager

    October, 2019

  • Email Marketing Manager

    January, 2018

  • Email Marketing Specialist

    April, 2017

View in org chart