Müslüm Göçmen

Customer Support Operations Manager at Invenco

Müslüm Göçmen is a skilled professional with extensive experience in customer services and sales support operations. Currently serving as the Customer Services and Software Support Operations Manager at Invenco by GVR since March 2023, Müslüm is responsible for the management of software support and customer services teams, strategic CRM project development, and performance improvement initiatives. Previous roles include Telesales Manager at Grup Florence Nightingale Hospitals, where Müslüm focused on sales targets and customer satisfaction, and Customer Service and Tele-sales Manager at İNTERAKTİF KREDİ, where Müslüm provided consultancy for customer experience and call center processes. Müslüm's earlier experience includes key positions at SECOM Türkiye, Clonera, and Pronet Güvenlik Hizmetleri, where Müslüm managed customer service departments, supported sales operations, and optimized process efficiency. Müslüm's educational background includes studies at Anadolu University and Bahçelievler Ticaret Meslek Lisesi.

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