Invenit
Carlos Eduardo L. Pereira has a background in industrial engineering and economics. Carlos has held various leadership roles in companies such as Walie Tecnologia LTDA, Invenit, Bosch Service Solutions, Aspect Software, and others. Their experience ranges from managing finance and administration to leading sales and marketing strategies for various industries. Carlos is focused on delivering high-quality solutions to meet customer needs and drive business value. Carlos has a deep understanding of contact center business needs and workforce management requirements.
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Invenit
InvenIT begins with the main goal to develop omnichannel, self-service and customer experience solutions, to all industries, no matter the company size and location. We ensure quick solutions with high-availability, eliminating the investments associated with solutions acquisitions and the support complexity related to legacy platforms. We are the main cloud partner for Aspect Software, which enable us to deliver the high-end technology deliverable to your operations, no matter the size of your company. We bring in our DNA the work experience throughout the whole customer experience journey, from the first provider to the end customer, allowing to understand the best way to address the customer relantionship needs over the best fit solution for that.