Joshua H.

Joshua H. has a diverse work experience spanning multiple fields and roles. In 2012, they began their career as an IT Support Professional at Call2, where they were responsible for providing IT support to various companies and prioritizing customer service. Joshua then worked as a Processpecialist at UWV in 2017, contributing to a project aimed at bringing UWV to Werkplek 2.0. In the same year, they also briefly worked as a Floorwalker at Volckaert.

In 2016, Joshua served as a Floorwalker/Migratie specialist at ING and as an IT Migratie servicedesk medewerker at Nederlandse Spoorwegen. Joshua also worked as a Floorwalker at Gemeente Rotterdam during this time.

From 2017 to 2018, Joshua held the role of Junior Software Engineer at ATS Teconomy, where they were primarily responsible for designing, developing, and maintaining tooling to support and automate the packaging process. Joshua utilized skills such as C#, .NET, UML, object-oriented programming, MVC, and Scrum.

In 2019, Joshua worked as a MOMS Application Engineer at ATS Global, where they contributed to the development of the MOMS application.

Most recently, Joshua joined Invers in 2020, taking on roles as a Technical Support Engineer and, currently, as an Incident Manager & Customer Support Engineer.

Overall, Joshua has accumulated a breadth of experience in customer support, IT support, software engineering, and project management throughout their career.

Joshua H. completed their education at De Haagse Hogeschool / The Hague University of Applied Sciences from 2014 to 2019, earning a Bachelor's Degree in Informatica (deeltijd). Before that, they attended Het Huygenslyceum from 2000 to 2007, where they obtained a VWO Atheneum degree in the field of VWO Cultuur & Maatschappij.

In addition to their formal education, Joshua H. has obtained several certifications. In December 2013, they received the MCSE Server Infrastructure certification from Microsoft. In September 2013, they obtained the Microsoft Certified Solutions Associate: Windows Server 2012 certification. In August 2013, they earned the Microsoft Certified Solutions Associate: Windows 7 certification. Lastly, in October 2012, they obtained the ITIL V3 Foundation certification from EXIN.