Robert Kelley

Robert Kelley is an experienced professional in Customer Success Management, currently serving as an Enterprise Customer Success Manager at Invicti Security since July 2023. Prior roles include Customer Success Manager at Bishop Fox and Senior Customer Success Manager at Rapid7, where Robert played a pivotal role in stakeholder relationship management, strategic support, and revenue expansion. With a background in client account management at naviHealth and technical support at Blue Cross Blue Shield of Massachusetts and MEDITECH, Robert has demonstrated a consistent ability to enhance customer relationships, identify upsell opportunities, and ensure client satisfaction across various sectors, including government and healthcare. Robert holds a Bachelor of Arts in Communication from Villanova University.