Jaykay Heart

Jaykay Heart is an accomplished author currently with Invincible Publishers since September 2022 and has been a Business Analyst specializing in Operations Strategy at Zand since August 2020, focusing on corporate onboarding and regulatory operations, among other responsibilities. Previous experience includes serving as Team Leader for Process & Controls at RAKBANK from February 2014 to January 2020, emphasizing team management and client service excellence, alongside an assistant role in the Contact Center. Jaykay Heart's educational background includes a current pursuit of a PhD in Clinical Psychology at NIILM University, a Master of Science in Psychology from Singhania University, and various diplomas and post-graduate qualifications in related fields from prestigious institutions such as The University of Bolton and Duke University.