Chris Killough

Chris Killough currently serves as the Director of Marketing Activation & Optimization at Invitation Homes, a position held since January 2023, where notable achievements include enhancing the renewal experience and revamping the payment journey to achieve record collections. Previously, Chris held roles such as Senior Manager Website/SEO & CRM Marketing and Senior Manager, CRM Marketing at Galderma, leading strategic initiatives for the Cetaphil brand. Chris has extensive experience in CRM and loyalty marketing from tenure at Omni Hotels & Resorts, where work involved managing loyalty campaigns and ensuring compliance with privacy regulations. Earlier career highlights include serving as a Digital Marketing Strategist at GuideStone Financial Resources and as a Customer Service Representative. Chris holds an MBA from The University of Texas at Dallas and a BBA in Human Resource Management & Management Information Systems from Baylor University.